As a support operator you will be responsible for providing our customers with adequate support regarding any of their products and services with RocketNode. In order to successfully do your job at RocketNode you should have experience in majority of the following fields:
-Virtualizor Front End Panel
-Pterodactyl Front End Panel
-Linux/Windows Operating System
-The Following Pterodactyl Eggs (Minecraft, GTA:5 FiveM, Rust)
You will also be responsible for providing the customer a professional experience by greeting the customer before responding to a ticket, and respectfully asking them what their issues are and how we can further assist them.